Read 295 Hello Mobile person reviewsNo hassle earlier than the brand new SIM have been despatched out.
Before the brand new SIM playing cards, I should get on common 150 Mbps and didn’t have any troubles with the cell provider. However, in a while, I couldn’t get more than 1 Mbps. After hours with customer support and tech guide, no solution become found.
They charge the road without activation.
I have ordered a SIM. They initially stated it’ll be reached with the aid of five days. And they started out the billing for the new line. After 1 month they couldn’t capable of ship the SIM. When I asked to revert the invoice for which they have now not shipped the SIM then they stated they have no refund coverage. Even in the event that they couldn’t able to send the SIM it is OK as I even have paid the bill.. So interesting and an innovative way to make the cash.So take your steps carefully.
Terrible customer support
I became a new client in June. It took me nearly a month to port the number because of the bad, non-feel customer support they’ve. After my ported variety became working, my carrier commenced getting worse, like if I was being throttled down on my unlimited plan. five calls to customer support, five! And on every one, a extraordinary story. First it turned into my neighborhood mobile tower, then my sim card and my favourite…I wanted a brand new phone! (I have the modern day Samsung Note). I cancelled my carrier. For actual, use ANY different organisation but not Hello Mobile. It looks like they run their enterprise out of a garage!
havent obtained sim card after 2 weeks
i would not even need their service anymore after analyzing the opinions. i trusted them cause they gave me the choice to pay thru amazon. im dumb for no longer doing a chunk more research. might be asking for refund straight away or taking it to my financial institution. how is that this sham provider nonetheless strolling?
One of the worst mobile service your get in USA
I ordered the sims on Jun 24 2021 the use of my credit score card statistics , I have no longer acquired the sim cards even after a month and they commenced charging on my credite card. Please note I actually have now not received the sim playing cards and that means I have not activated their mobile offerings. They do no longer have any SLA’s defined for something lieterally. Now I am not able to delete my price information and near the account.
When I known as the customer support and explanied the scenario they’re saying you may be charged as your sim transport labels are created. I asked them to cancel the payment and cancel the account. They do now not have any records on hand with them and no one is certain how many commercial enterprise days it’s going to take to get my credit score lower back.
No troubles, right charge on limitless records
I have had service for about 6 months and the carrier is outstanding in my area. I tour typically inside 200 miles of my residence and had constantly a strong sign for information and calling.
They simply deleted my 10 yr vintage smartphone number!
They stated sorry, we cancelled your plan. It’s the machine. There’s nothing that you could do about it. Sorry. You had your number for 10 years earlier than porting it in to us? Sorry. There’s nothing that we can do about it. Your account is cancelled. Sorry.
Terrible at best!
Service begins when you location an order. 3 weeks after, they’ve no longer shipped the sim card or assigned a phone number. However, carrier started out and customer support says – All sales final. No refund!
awful customer support
yes, they were given bad customer service, i mean actual bad. it seems like i am speaking with bots. they dont really want to remedy your troubles, and simply go through the protocol. never treat you want an man or woman, simply a number. and gradual speeds. i’d say that i get approximately 100kb/s down, and that i dont recognise how a whole lot up, however it ought to be slower. they are reasonably-priced, however for a purpose. the sound first-rate at the calls is also inferior to red pocket verizon (the other carrier i exploit].
Worst Service, try to keep away from.
This is the worst telecom service I even have ever utilized in my lifestyles. They don’t have a right community, customer support and that they droop your money owed without notifying you. I could truly give zero stars if I actually have that alternative.